FREE OF PLAGARISM please have it ready for Sunday Oct 16 before 10 pm Thanks (:

Min. 800 words with bibliography For this assignment you need to write about a customer service book (it doesnt need to be about the whole book, you can read one or two chapters but it have to be in your own words) and answer the following question: If you could be the CEO of a retail outlet like Winners, Canadian Tire, Staples, or Best Buy, how would you ensure that customer service levels were the best in the world, what factors do you believe create a highly service centered environment and how would you create it?

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